At Maharani Haus, we take pride in offering premium ethnic wear with quality craftsmanship. Please read our policy carefully before making a purchase.
1. General Policy
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We accept exchanges only – no returns.
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Exchanges must be requested within 7 days of receiving the order.
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Items must be unused, unwashed, unaltered, and returned in their original packaging with all tags intact.
2. Non-Returnable / Non-Exchangeable Items
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Sale items and discounted products are not eligible for return or exchange.
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Customized or altered products cannot be exchanged.
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Accessories and stitched blouses (if applicable) are also non-returnable.
3. Exchange Process
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To request an exchange, contact us at maharanihaus@gmail.com within 7 days of delivery.
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Once approved, you will need to ship the item back to us at your own cost (unless the product was defective or incorrect).
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After inspection, we will process your exchange for another size/product or issue store credit (as per availability).
4. Damaged or Incorrect Products
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If you receive a defective or wrong product, please notify us within 48 hours of delivery with photos of the product and packaging.
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In such cases, return shipping costs will be borne by us.
5. Important Notes
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Products sent back without prior approval will not be accepted.
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Exchanges are subject to product availability.
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Shipping charges are non-refundable.
6. Contact Us
For exchange-related queries, please contact:
📧 Email: maharanihaus@gmail.com
🌐 Website: www.maharanihaus.com
✅ Final Note: By purchasing from Maharani Haus, you agree to this Return & Exchange Policy.